With organizations seeking to make the most of their budgets and increasingly keen to see a healthy return on all investments, the smart players in businesses of all sizes are raising their game when it comes to the brand experience, making sure online and offline are inline.
The relative low cost and almost infinite reach of digital media has had an effect on branding. All serious companies have websites and email, but many now have a presence elsewhere on the web, in social media pages, a channel on you tube or an island in Second Life.
The one overall benefit of this more sophisticated approach is to strengthen the brands of these companies and enhance the brand experience. And as all business people should know by now, having a strong brand is crucial in a climate that is increasingly competitive. A brand works the same way in one industry to the next, be it consumer or business. Essentially its a means by which an organisation portrays its primary characteristics. Its a symbol that the target market recognizes immediately; it lets them know what to expect.
Of course, your objective is to ensure what they expect is an excellent product that is the best match for their requirements. You need a brand strategy.
Brand Strategy
The first stage is to ensure you fully understand your business, its audiences and their perception of the business. Next identify where the brand is to be positioned in the market and define a brand characteristic that suits. Create a language style for your companys brand; a freelance copywriter can help with this.
Theres a growing list of media to use to present the brand to its audiences. Along with the traditional broadcast, press, web and live events, there are the aforementioned digital options. A mix of as many as is possible will produce the greatest effect. How much exposure within each will be determined by audience fit, relevance to brand characteristics and budget.
Now you know the brand and where it will be represented, it is time to develop key messages, a look, theme and style of language that suits the brand and the media it will be in. Do not discount the many benefits of networking. Networking is a great way to reach people and talk to them about their business; to find out what their brand represents. Brands are built in this way too. When networking, we are not only representing ourselves, but the businesses we work for too. The way we act and look, the things we say and how we say them will all have an effect on the brand.
Regular Evaluation
Once launched, your brand strategy should be evaluated at regular intervals with target market research to ensure you are getting a good return on investment. This process will identify areas of the campaign that can be tweaked in order to improve performance. The option as to whether to create a brand for your business is not yours, the fact is your company already has a brand. The question is how much in control of that brand you want to be? Take no action and you rely on the market to decide where your business fits in; whether your business has something it wants. Its risky; you could be misunderstood and overlooked. Far better to take control yourself, understand your brand and present it to the market in an intelligent, predetermined way.
Richard Jebb is a Freelance Writer who specializes in writing for business. Copywriting, SEO Writing, Marketing literature, Public Relations, Award Entry Submissions and Website Content are just some of the business tools he can make work for you. To contact Richard Jebb email him at richard@wordsthat-work.co.uk.
http://www.wordsthat-work.co.uk
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